Shipping Policy

At Lasfive, we strive to deliver your orders as quickly as possible. Since all our products are custom-made and printed on demand, our delivery process consists of two stages: Production Time and Shipping Time
  1. Shipping Area & Restrictions
  • Service Area: Currently, we exclusively serve and ship to customers within the United States.
  • Address Restrictions: Orders cannot be split for delivery to multiple addresses. If you wish to ship to different locations, please place separate orders.
  • Excluded Locations: We do not ship to military bases or government facilities.
  1. Delivery Timeframe
Total Delivery Time = Production Time + Shipping Time
  • Production (Handling) Time: All orders require 5–7 business days for processing and manufacturing before shipment.
  • Shipping Methods: Once production is complete, your package will be shipped via the method selected at checkout.
Shipping Method Shipping Time (Transit) Total Delivery Time Shipping Cost
Standard Shipping 12 – 17 business days 17 – 24 business days $6.99
Fast Shipping 7 – 12 business days 12 – 19 business days $14.99
Express Shipping 5 – 9 business days 10 – 16 business days $41.99

Note: Total delivery time are estimates only and may vary slightly due to factors beyond our control, such as extreme weather, public holidays, or carrier delays.
  1. Order Tracking
Once your order has been shipped, we will send you a shipping confirmation email containing your tracking number. You can check your delivery status at any time at https://lasfive.com/pages/order-tracking
Please allow 3–5 business days for the tracking information to update and display on the system.
  1. Shipping Disputes & Lost Packages
  • Lost Packages: If your tracking information shows the package was delivered but you have not received it, or if your order has not arrived within 30–45 days of the purchase date, please contact us at support@lasfive.com. We will investigate and provide a free replacement or a full refund.
  • Inaccurate Information: Lasfive is not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer. Please ensure all details are accurate before completing your purchase.
  1. Contact Us
If you have any questions regarding your shipping, please reach out to our support team:
  • Email: support@lasfive.com
  • Support Time: Mon–Sat | 9 AM–5 PM EST